Shipping & Returns

Shipping:

  • All orders will be shipped within 1-3 business days from notification of order.

Returns:

  • Items must be returned back to us within 14 days from the date of receiving in their original packaging, in as-new condition with printed receipts. In as-new condition is defined as unworn, unwashed, undamaged (beyond what is noted if exchanging due to factory defect), and unused with all original tags attached. We reserve the right to refuse an exchange and/or return if the merchandise does not meet this criterion.

  • Exchanges are not available for any product returned to us after the 14 day window. Please allow 3-5 business days for refunds to process once we receive the exchange back at our warehouse. You will receive an email when we have issued a refund to your account. Customers are responsible for return shipping costs incurred while sending merchandise back to our warehouse for exchange.

  • *All discounted merchandise that is purchased using any additional discount code is FINAL SALE and not available for exchange.

Lost Parcels

We do not take responsibility for lost parcels (unless we are at fault) - whether the package is being sent to the buyer, or back to our HQ for an exchange/return. However, we will work with you to identify where your parcel may have ended up.

To minimize the risk of a parcel being lost, we encourage customers to double-check that they have entered the correct address during checkout.